NCMMLS – Top 6 Things You Need to Know Now!

On September 30, 2015

NCMMLS – Top 6 Things You Need to Know Now!

1. Members will no longer be able to add or edit listings in Innovia beginning at noon today.  Members can access the add/edit feature in Matrix beginning at 9 a.m. tomorrow, Oct. 1.  This time is needed to transition and normalize all remaining data.

2. Property Data Input Forms will soon be available with new fields and field options.  You can find these forms under the CarolinaMLS Forms link under the Resources tab.

3. Does your contact information need to be updated in Matrix?  If so, start with the “Member Profile” page under the “Resources” tab to request changes or call your local association directly with your updated information.  If additional information is needed, please contact your local Realtor® association.  Your local association membership has not changed, and your contact information from your local association feeds into the Matrix system.

  • Land of the Sky Association of Realtors® 828-255-8505
  • Henderson County Board of Realtors® 828-693-9642
  • Haywood County Board of Realtors®  828-452-5096
  • (All other associations) North Carolina MLS 828-687-9028

4. Technical Support for Matrix: 828-239-2900 or support@CarolinaHome.com.  This information is located at the bottom of every page in Matrix.  Matrix Support hours:

  • 8:30 a.m.-5 p.m. Monday-Friday
  • 8:30 a.m.-3 p.m. Saturday and Sunday (only the first two Sundays of October)

5.  We recommend that once you are logged into Matrix you check your listings, contacts and saved searches.

6. Matrix Speed bar search tips:

  • MLS# Search: If you search for just the number, you don’t get NCMMLS listings all the time. We suggest adding an asterisk (*) in front of the MLS number (or NCM in some cases); for example, *12345 or NCM12345
  • Address Search:  Enter the street number and street name followed by an asterisk (*); For example, 100 Main*

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